Saturday
July 04, 2009
Recovery Info for Your Drive

 

Fujitsu

Maxtor

Hitachi

IBM

Quantum

Seagate

Samsung

Toshiba

Western Digital
 

Laptop Drives

External Drives
 
 

Data Recovery
Quick Start
[Home]  [Prices]  [Shipping]  [Payment]  [FAQ and Articles]  [About Us]  [Contact Us] [LogIn to your Case]

Evaluation and Pricing

 

Recently, we have launched the new pricing policy.

Normally, each data recovery Job starts with our free evaluation to determine the problem with the media; in the order to provide a firm price-quote for you to  review.

 

However, our successful business with absolutely Flat Rate pricing for laptop hard drive recovery has shown us the best way of satisfying the customers who need to know the FIRM price BEFORE sending the failed media to the recovery lab. Needless to say that the firm price knowledge before recovery starts significantly reduces the recovery process time. Our specialists do not have to spend their time for evaluation and negotiation process; instead they start recovery IMMEDIATELY the day your drive comes in to our lab. Now we've decided to expand the firm or flat price policy practice to desktop computer drives also.


Data Recovery Price Table

Data Recovery
FLAT Rate Prices
for
Regular Service
FLAT Rate Prices
for
Emergency Service

1.8" or 2.5" Hard Drives for
Laptops / Notebook computers
and Mobile External enclosures
$490
$690

3.5" Hard Drives less than 200 GB
for Desktop computers and External enclosures
$690
$990
3.5" Hard Drives 200 GB and bigger
for Desktop computers and External enclosures
$890
$1,290

All prices shown are in U.S. dollars


Notes:

1. Flat price covers ALL recovery procedures, including

  • Clean Room Repairs (for all internal damages like clicking noises, heads damage, motor problems, severe media damage to platters; These problems are fixed by opening the hard drive under clean room conditions)
  • Firmware problems (Internal microcode damaged)
  • Electronic components (burned PCB)
  • Software recovery (File System corrupted; viruses; deleted files, etc.)

    One Flat Price covers all recovery cases, regardless the data loss issue.

    Brief definition of the recovery procedure:
    First of all, if media is not accessible, we'll fix all electrical and mechanical components of the hard disk to gain the access to the data on the magnetic platters. If needed, drive will be opened up in the clean room to find out and fix the damage or move the disk platters to the healthy drive frame. If the media is Accessible we will create a raw image to our lab media to further work on it and keep your media as is.

     

    2. Turnaround time for regular and emergency services.

    The regular turnaround time typically takes for laptop drives 3 - 5 days, and 5 - 7 days for desktop drives.

    EMERGENCY SERVICE is available as well. The time frame for this type of data recovery service: same day if possible, or normally 1- 2 days. The EMERGENCY SERVICE recovery cost is indicated in the price table above. Please be aware of, in some complex recovery cases the recovery process time may be affected by capacity of hard drive and condition of surfaces on the disk.

     

    3. RAID recovery:
    No flat price for RAID's yet. Please contact to get a quote. Price range for RAID servers is from $1000 to $3500, some limitations apply.

     

    4. Parts.
    No additional charge for using our parts. We stock spare parts almost for each existing hard drive model. Some conditions might apply.

     

    5. Data Backup and delivery.
    No charge for coping recovered data onto spare drive (provide your own or order from us). You may order other backup options for reasonable price.
    We recommend making a "hard copy" of your recovered files, by ordering it on DVD's.
    Also, you may order an exact replica (so called HDD-clone) of your original failed drive to a new hard drive (a good chance to boot Operating System up, when installed into original computer). Note, in some recovery cases HDD-cloning option is not available.

    Return shipping and handling cost is not included in the recovery flat price.

     

    6. The tampered drives are the subject of  additional charge.

     

    7. Payment.
    No up-front payment is ever asked. You pay only when the recovery process is complete and you are satisfied with the results. Please, do not submit any payments before you receive a comprehensive recovery report  from us.

    For detailed information about our other optional services you may order, conditions, shipping cost, etc., please click here.

     

     

    		•

    From customer's correspondence

    Douglas L.
    Toronto, ON Canada

    Toshiba MK4021GAS 40 GB laptop

    From Customer's order

    The drive became noisy. I thought the fan was malfunctioning. I shut it down and had the drive replaced by Fujitsu (the notebook is an S series Lifebook) I plugged the drive in using a USB connector but it would not spin.

     

    After recovery:

    Thank you for recovering my data on such prompt base, really appreciate it.

    Daniel P.
    Topsfield, MA USA

    Western Digital WD400BB - 75CLB0 40 GB

    From Customer's order

    Drive is not getting any power, no sound, no clicking.
    -It has been sitting for a week and I tried it once more today in master position and it did spin for a moment, then it stopped and I could not get it to do anything else again.
    -For recovery we have tried it in different computers but it would not be recognized or make any sound.

     

    After recovery:

    Thank you for your recovery service
    Daniel P.

    Dinesh C.
    Wanchai, Hong Kong

    Seagate MK4025GASL 40 GB laptop

    From Customer's order

    The drive is an original hard drive of my Panasonic CF-W4 laptop. It dropped to the floor and the hard drive were not able to function. It started with the clicking sound and the laptop can't recognize it

     

    After recovery:

    Thanks for you recovery services, Dinesh
     
     

    Top of page


    [Home]  [Prices]  [Shipping]  [Payment]  [FAQ and Articles]  [About Us]  [Contact Us]