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February 05, 2012
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Back to Data Recovery F.A.Q.
 
How do I know my drive is not seen in the computer CMOS/ BIOS

Once you reboot your computer, you should see a screen like this. Push the Pause/Break key to "freeze" the screen.

boot screen

 

Note 1: If you do NOT see a screen similar to the one above, check your computer or motherboard manual to find out how to access BIOS setup. Normally, “Del” or “F1” key needs to be pressed right after the computer start up in order to access BIOS setup screen. Once you are in the BIOS setup, please check the manual in how to activate the BIOS screen during computer start up.

Compare the BIOS model number to the number on your drive label. Should these numbers be different, you have a problem with the hard drive.

To find out the data recovery cost for your failed hard drive, please check Flat Rate Recovery Table

 

Note 2: Some failed hard drives may pass to computer's CMOS/BIOS screen some internal techno-name. You should verify the name on the screen with the true model number on the label of the failed hard drive.

The table below demonstrates how it works for Maxtor hard disk drives

 

EXAMPLE: True and false Maxtor HDD names in CMOS/BIOS

 

True Drive Name in BIOS (as on lable)

False name in BIOS (drive repair needed)

Hard Drive Family
6E020L0 6E030L0 6E040L0 Maxtor N40P Maxtor DiamondMax Plus 8
2R010H1 2R015H1 2R020H1 Maxtor Nike Maxtor 531DX
2B010H1 2B015H1 2B020H1 Maxtor Athena Maxtor 541DX
2F020L0 2F030J0 2F030L0 2F040L0 Maxtor Ares Maxtor Fireball 3
6Y060L0 6Y080L0 6Y080P0 6Y120L0 6Y160L0 6Y160P0 6Y200P0 6Y250P0 Maxtor Calypso Maxtor DiamondMax Plus 9
4D040H2 4D060H3 4D080H4 Maxtor Romulus DiamondMax D540X-4D
31024H1 31535H2 32049H2 33073H3 34098H4
 Maxtor Proxima DiamondMax VL40
5A250J0 5A300J0 4A160J0 4A250J0 4R060J0 4R060L0 4R080J0 4R080L0 4R120L0 4R160L0 Maxtor Falcon Maxtor DiamondMax 16
4W030H2 4W040H3 4W060H4 4W080H6 4W100H6
 Maxtor Vulcan DiamondMax Plus 536DX
5T010H1 5T020H2 5T030H3 5T040H4 5T060H6

 Maxtor Rigel DiamondMax Plus 60 Ultra ATA 100

From customer's correspondence

Nilda C.
Bay Area Tax Consultants, Inc.
San Bruno, CA USA

Toshiba MK3017GAP for Toshiba Satellite 5005-S504 laptop

From Customer's order

Laptop will not boot; this happened unexpectedly without any related event. Drive makes noisy sound; failed in OS.

 

After recovery:

Dear DatBit data recovery team,
I just want to let you that I am very satisfied with doing business with you.
Thank you for recovering my data. The clone hard drive is working fine and all my data is back. If you ever need references, please let me know and I'll be happy to talk about my experience with you.
Nilda C.

Taras S.
The Toronto Star
Toronto, ON Canada

Quantum KX, 20 GB

From Customer's order

Hard drive is not in BIOS; unaccessible; not spinning

 

After recovery:

Thank you for helping me out in such prompt manner. I appreciate all you hard work and will recommend your company's service in the future.
Respectfully,
Taras

Richard M.
Tonawanda, NY USA

Maxtor DiamondMax Plus 9 160 GB

From Customer's order

Drive failed in OS, not in BIOS, when spinning makes a loud noise.

 

After recovery:

Thanks for the quick turn-around and great results. Again, thanks for your help!
Best Regards,
Richard M.
 
 

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