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Data Recovery
Quick Start
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Back to Data Recovery F.A.Q.
How long does data recovery take?
Every drive is looked at immediately upon receipt and most
recoveries are completed within 24-48 hours.
Our data recovery lab operates 24 hours, 7 days a week.
Some recovery operations are time consuming, especially for drives with
big capacity. For example, when a magnetic layer on the spinning platters
(disks) is heavily damaged, we use specialized hardware and software tools
to create the raw image by examining the low-level data sectors (Magnetic
force microscopy used to analyze the magnetic patterns stored on a medium).
This is then converted into readable data and recovered to new media.
Then Software recovery specialists analyze, fix & recover data from
raw images. Imaging alone may take up to few days of recovery time for
badly damaged devices.
Our goal is to return your data to you within two to three working days.
However, because of the complexity of data recovery there will be times
when it will take longer. After performing our initial evaluation, we
will provide you with an estimated time to restore your lost data.
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From customer's correspondence
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Mary V.
IBM, Inc.
Waldwick, NJ USA
Fujitsu MHT2080AH 80 GB laptop
From Customer's order
HD was damaged when a liquid was spilled on the keyboard. Laptop failed to operate and when HD was swapped into a new laptop the OS was not recognized and laptop failed to boot.
After recovery:
Thank you for your excellent support and I'll be sure to recommend you to our customer support team in IBM.
Mary V.
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Nilda C.
Bay Area Tax Consultants, Inc.
San Bruno, CA USA
Toshiba MK3017GAP for Toshiba Satellite 5005-S504 laptop
From Customer's order
Laptop will not boot; this happened unexpectedly without any related event. Drive makes noisy sound; failed in OS.
After recovery:
Dear DatBit data recovery team,
I just want to let you that I am very satisfied with doing business with you.
Thank you for recovering my data. The clone hard drive is working fine and all my data is back. If you ever need references, please let me know and I'll be happy to talk about my experience with you.
Nilda C.
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Warren M.
Grand Junction, CO USA
IBM IC25N080ATMR04-0 80 GB laptop
From Customer's order
Failure: read errors booting, along with clicking noise. Grub boot loader works but drive gets seek errors in Linux and blue screens in Windows.
After recovery:
Thank you SO much for recovering my data!!! It looks great, just as it never crashed, so happy...
Best Regards,
Warren
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