Sunday
February 05, 2012
Recovery Info for Your Drive

 

Fujitsu

Maxtor

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Laptop Drives

External Drives
 
 

Data Recovery
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What is the evaluation process?

All media received goes through an extensive analysis to determine the condition of the drive.
 
Step 1 - We will determine whether the problems are physical (hardware), logical (software structures) or both.
 
Step 2 - If the determination is physical, we then determine whether the needed parts for repairs are in our extensive inventory or if we will have to source them from our vendors.
 
Step 3 - Once we have access to the drive we will make an absolute sector-by-sector mirror image of your hard disk to our equipment where the process will continue.
 
Step 4 - The next step is to evaluate the condition of the data structure & determine how much of the data is salvageable.
 
Step 5 - When the evaluation process is completed, we will contact you with the results of the evaluation and tell you exactly where in the original price range your recovery will fall. We will need your approval to proceed from this point.

From customer's correspondence

Thomas S.
Neural Computation Unit
Okinawa, Japan

Toshiba MK8025GAS 80 GB laptop

From Customer's order

There is no clicking sound, no spinning, nothing. The drive has been disconnected immediately and tested with an external USB-case. The symptoms were identical.

 

After recovery:

Thank you for rescuing my data!
Thomas

Gilbert T.
Tampa, FL USA

Hitachi HTS726060M9AT00 60 GB laptop

From Customer's order

Cause of failure - Water spilled on the laptop while running. Shorted the HDD circuitry & motor. Drive dose not power-on or spin.

 

After recovery:

Thanks for your hard work and especially the option of the disc re-image. That could prove to be the life saver.

Jenny B.
Ascend Software, Inc.
Brea, CA USA

Toshiba MK6021GAS 60 GB laptop

From Customer's order

No noise just stopped booting. No hardware attempts. Only running software diagnostics, with no positive results though.

 

After recovery:

Thank you very much for recovering services. I am very pleased with your work and would give my references about my great experience with you in case you ever need it.
Best regards,
Jenny
 
 

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