Sunday
February 05, 2012
Recovery Info for Your Drive

 

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Warranty questions

In most cases, we fix the defective HDD (or other media) only to the extent that we can recover the data off it. It is not advisable to put the recovered data back on the original drive. We can copy the recovered data on the CD /DVD or other spare HDD, depending on your choice and the amount of recovered data.

We don't provide any warranty on repaired drives. Moreover, we do not recommend using repaired / refurbished hard drive as a data storage. In many cases "repaired drives" can be used for data emergency data reading, using special equipment. That's why our customers prefer to leave bad or dying drives, and data being delivered on new media (on DVD-R or other hard drive).

 

From customer's correspondence

Benjamin L.
Malibu, CA USA

Fujitsu MHT2040AH 40 GB laptop

From Customer's order

Events:
The computer was on the ground and a person accidentally kicked the side of the computer (exactly where the hard drive is located).
Recovery Attempts (3 months ago):
1.) Used an enclosure to try to extract data. Failed.
2.) Tried to bypass the OS by booting Linux from a CD. Failed.
3.) Sent it to a hard drive specialist's company. They couldn't do it for under $500, so I got it back. Failed.
However, the actual hard drive was never manually tampered with.

 

After recovery:

THANK YOU! Got it all back, looks perfect...

Jim L.
Top Layer Networks, Inc.
Westboro, MA USA

Toshiba MK4019GAX 40 GB laptop

From Customer's order

Drive DOESN'T SPIN; NOT visible in BIOS

 

After recovery:

Thank you for the quick turn around and amazing recovery results. Fantastic job!
Jim L.

Jim G.
King of Prussia, PA USA

Toshiba MK8025GAS 80 GB laptop

From Customer's order

Failure was gradual, over time system got slower and CHKDSK routine triggered on reboot. System failed to reboot before I was able to back it up; installed Norton Ghost prior to last failure. Note: I have a 3-year warranty with Best Buy, they replaced the hard drive and attempted to recover the data from old hard drive. They weren't successful because they believe there is a controller or drive mechanism problem.

 

After recovery:

Dear Sirs,
I'd like to let you know that the HDD-clone you made for me worked fine on our computer, everything is up and running like nothing happened. Thank you for the update!
Cheers,
Jim G.

Nilda C.
Bay Area Tax Consultants, Inc.
San Bruno, CA USA

Toshiba MK3017GAP for Toshiba Satellite 5005-S504 laptop

From Customer's order

Laptop will not boot; this happened unexpectedly without any related event. Drive makes noisy sound; failed in OS.

 

After recovery:

Dear DatBit data recovery team,
I just want to let you that I am very satisfied with doing business with you.
Thank you for recovering my data. The clone hard drive is working fine and all my data is back. If you ever need references, please let me know and I'll be happy to talk about my experience with you.
Nilda C.
 
 

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