Sunday
February 05, 2012

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How do I know my drive is not seen by BIOS


Once you reboot your computer, you should see a screen like this. Please press Pause/Break key in order to "freeze" the screen.

boot screen

Note: If you don’t see a screen similar to the one above, check your computer / motherboard manual to find out how to access BIOS setup. Normally, “Del” or “F1” key needs to be pressed right after the computer start up in order to access BIOS setup screen. Once you are in the BIOS setup, please check the manual in how to activate the BIOS screen during computer start up.

Compare the BIOS model number to the number on your drive label. Should these numbers be different, you have a problem with the drive. Please check “Flat Rate Recovery Table” to find out your data recovery cost.

From customer's correspondence

Edward L.
Half Moon Bay, CA USA

Quantum Fireball LCT10 10 GB

From Customer's order

Not sure. Found what looks to be a short or electrical failure at chip edge on PCB. Just reboot and trying to access drive data as a slave to another drive.

 

After recovery:

Got all my files back, very happy. Thank you for recovering my data.
Best Regards,
Edward


Carl S.
Castleford, West Yorkshire UK

Hitachi IC25N040ATMR04 40 GB laptop

From Customer's order

Drive missing in BIOS at system start. No other recover attempted as data is too precious! Drive simply removed from Gateway laptop and mounting chassis removed.

 

After recovery:

Many thanks folks!
My friends will be delighted and the photo file directories you have
recovered look to be exactly what they were looking for! MARVELLOUS!
ONCE AGAIN, THANK YOU!


Stephen A.
Bradenton, FL USA

Toshiba MK4026GAX 40 GB laptop

From Customer's order

Drive is failed in OS

 

After recovery:

Thanks for getting my data!
Steve


 
 

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